1. Acceptance of Terms

By accessing and using frflashy.com (the "Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

frflashy.com provides an online French language learning platform featuring flashcards, vocabulary exercises, pronunciation practice, and interactive learning materials. The Service may be offered in both free and paid tiers.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account
• Use only one active session at a time (concurrent logins from multiple devices are not permitted)

4. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Share your account credentials with others
• Copy, reproduce, or redistribute content without permission
• Use automated systems (bots, scrapers) to access the Service

5. Intellectual Property

All content on frflashy.com, including text, images, audio files, graphics, logos, and software, is the property of frflashy.com or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

6. User Content

Any audio recordings or other content you submit through the Service (e.g., pronunciation practice) may be stored temporarily for the purpose of providing feedback. We do not claim ownership of your recordings, but you grant us a license to process them for educational purposes.

7. Copyright and DMCA

frflashy.com does not host user-generated public content. All educational content on our platform is created or licensed by us. User submissions (such as pronunciation recordings) are private and not shared publicly.

If you believe any content on our Service infringes your copyright, please contact us at admin@frflashy.com with details of the alleged infringement.

8. Payment and Subscriptions

Some features may require payment. By purchasing a subscription or paid service, you agree to:

• Pay all fees associated with your selected tier
• Provide accurate billing information
• Subscriptions may auto-renew unless cancelled
• See our Refund Policy (Section 10) for refund terms

9. AI Credit Usage Policy

Our platform provides AI-powered features including pronunciation feedback, conversation practice, and language tutoring. To ensure fair access for all users and maintain sustainable service operations, each account is subject to a daily AI credit limit.

Daily Limits

Your account includes a daily allocation of AI credits, designed to support approximately 30 to 60 minutes of interactive study per session. Credits reset each day at midnight (UTC).

Why We Have Limits

AI-powered interactions involve significant computational costs. These limits allow us to:

• Cover operational costs – Providing real-time AI tutoring, speech recognition, and natural language feedback requires substantial resources. Daily limits help us maintain affordable subscription pricing.
• Ensure fair access – Without limits, a small number of users could consume disproportionate resources, degrading the experience for others. This policy ensures all users enjoy responsive, high-quality service.

Requesting Additional Credits

If you find that your daily allocation does not meet your study needs, please contact us at admin@frflashy.com with the subject line "AI Credits Increase Request." We review requests on a case-by-case basis and are happy to accommodate dedicated learners where possible.

10. Refund Policy

You may request a refund for any reason. We will pro-rate any remaining service period, minus our transaction processing costs, and issue the refund to the original payment method used for the purchase.

To request a refund, send an email to admin@frflashy.com from the email address associated with your account. Please include your username and the reason for your refund request. Refunds are typically processed within 5-10 business days.

11. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

12. Limitation of Liability

To the maximum extent permitted by law, frflashy.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Unauthorized access to or alteration of your data
• Any other matter relating to the Service

13. Third-Party Services

The Service may use third-party services (OpenAI for pronunciation feedback, Gmail for email notifications, etc.). Your use of these features is subject to those third parties' terms and privacy policies.

14. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion. You may terminate your account at any time by contacting us.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified terms.

16. GDPR Notice (European Union Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). This section provides additional information required under GDPR.

Legal Basis for Processing

We process your personal data based on:

• Contract: To provide the Service you signed up for
• Legitimate Interest: To improve our Service and ensure security
• Consent: For optional features like pronunciation practice recordings

Data Retention Periods

• Account data: Retained while your account is active, deleted within 30 days of account deletion request
• Learning progress: Retained while your account is active
• Audio recordings: Processed for feedback, then deleted within 3 days
• Transaction records: Retained for 7 years for tax and legal compliance
• Server logs: Retained for up to 90 days for security purposes

Your GDPR Rights

As an EU resident, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, contact us at admin@frflashy.com. We will respond to your request within 30 days.

Data Transfers

Your data may be transferred to and processed in countries outside the EEA, including the United States (for OpenAI services). We ensure appropriate safeguards are in place for such transfers.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which frflashy.com operates, without regard to its conflict of law provisions.

18. Accessibility Statement

frflashy.com is committed to ensuring digital accessibility for people of all abilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA by:

• Providing text alternatives for non-text content
• Ensuring sufficient color contrast for readability
• Making all functionality available from a keyboard
• Providing clear navigation and consistent layouts
• Ensuring compatibility with assistive technologies

If you encounter any accessibility barriers or have suggestions for improvement, please contact us at admin@frflashy.com. We welcome your feedback and will make reasonable efforts to address accessibility concerns.

19. Contact Information

If you have any questions about these Terms, please contact us at:
Email: admin@frflashy.com